App
- Is the app free to use?
- Which mobile devices can use the app?
- How are sound levels measured in the app?
- How do I turn off microphone access?
- Which Loop products are compatible with the app?
- How does Loop help protect my hearing?
- Where can I find articles about hearing protection?
- How do I turn off microphone access?
- Why is it saying my microphone permission isn't switched on?
- How does Loop Cocoon work with the app?
- How can I stay updated on new Loop features?
- What is White noise?
- How does White Noise Work?
- What do I need to know before using the DB meter?
- Does Loop record or store my audio recordings?
- How is app accessibility ensured?
- How do I contact customer support?
- Can I share my sound-level data with friends?
- Can I submit feedback or feature requests for the app?
- How do I request a warranty replacement or return?
- Do I need an internet connection to use the app?
- Which operating systems are supported?
- Where is my data stored?
- Can I delete my data?
- Is my microphone always recording?
- How does Loop handle my sound readings?
- What data does the app collect?
- What do dB levels mean for my hearing health?
- How are sound levels measured in the app?
- My product details aren’t loading, how do I fix it?
- I cannot log in, how do I troubleshoot this?
- The app keeps crashing, what can I do?
- My sound readings seem incorrect, how do I fix this?
- Why is the app not detecting any sound?
- How do I delete my account?
- How do I remove a product from my account?
- Can I use the app on multiple devices?
- How do I manage notification preferences?
- How do I change my app language?
- How do I update my personal details?
- Why should I create an account?
- Does the app track the sound of environments I've previously been in?
- How do I switch between different Loop products?
- How do I clean and look after my Loop products?
- How accurate are the sound readings?
- What kind of environments can I use the app in?
- How does the app measure sound levels around me?
- How can I learn to use my Loop products correctly?
- Does the app work without a Loop product?
- How do I link my Loop device with the app?